PRIVACY POLICY (As per DPDP ACT, 2023)

1. DEFINITIONS

• "Personal Data" means any data about an identifiable individual
• "Processing" includes collection, storage, use, sharing, and deletion
• "Data Principal" refers to Users and Partners

2. DATA COLLECTION

We may collect the following categories of data:

3. PURPOSE OF PROCESSING

Your data may be processed for:

• Providing and facilitating services
• Matching Users with Partners
• Processing payments and settlements
• Customer support and grievance handling
• Fraud detection and prevention
• Improving platform performance and algorithms
• Marketing and promotional communications

4. LEGAL BASIS

• By using the Platform, you provide free, informed, specific, and unambiguous consent
• You may withdraw consent at any time (subject to service limitations)

5. DATA SHARING

We may share your data with:

• Registered Partners (for service fulfillment)
• Payment gateways and financial institutions
• Third-party service providers (analytics, cloud, CRM)
• Government or law enforcement agencies (as required by law)

We ensure reasonable safeguards while sharing data.

6. DATA RETENTION

• Data is retained only as long as necessary for business or legal purposes
• We may retain certain data to comply with tax, fraud prevention, or legal obligations

7. USER RIGHTS (DPDP ACT COMPLIANCE)

You have the following rights:

• Right to Access — Request a summary of personal data processed
• Right to Correction — Update or correct inaccurate data
• Right to Erasure — Request deletion of your personal data
• Right to Withdraw Consent — Withdraw consent for processing at any time
• Right to Grievance Redressal — Raise complaints regarding misuse of data
• Right to Nominate — Nominate another person to exercise rights in case of incapacity

Requests can be made via official support channels.

8. DATA SECURITY

We implement reasonable security safeguards including:

• Encryption and secure servers
• Access controls
• Monitoring systems

However, no system is 100% secure.

9. DATA MONETIZATION & ANALYTICS

• Company reserves the right to use aggregated and anonymized data
• Such data may be used for:

• Business analytics
• Market insights
• Commercial partnerships

No personally identifiable data will be sold without consent.

10. CROSS-BORDER DATA TRANSFER

• Data may be stored or processed outside India in compliance with applicable laws

11. CHILDREN DATA

• Platform is not intended for individuals below 18 years
• We do not knowingly collect children’s data

12. GRIEVANCE OFFICER

As per DPDP Act, users may contact:

Grievance Officer

GameXis Technologies Private Limited

Email: support@quiklly.com

Grievance Response Timeline

• Acknowledgement of complaint: within 48 hours
• Resolution timeline: within 7–15 working days from receipt

13. CONSENT MECHANISM (MANDATORY ACCEPTANCE)

• Users must provide explicit consent before using the Platform
• A mandatory checkbox shall be implemented across website/app: "I agree to the Privacy Policy and Terms & Conditions of Quiklly"
• No access to services shall be granted without such consent
• Consent shall be recorded and stored for audit and legal compliance purposes

13. POLICY UPDATES

We may update this Policy from time to time. Continued usage implies acceptance.

PARTNER AGREEMENT ( Detailed Partner Agreement will be uploaded on Quiklly Partner app)

REFUND & CANCELLATION POLICY

USER CANCELLATION

• Cancellation charges applicable
• No refund after service initiation

COMPANY RIGHTS

• Company may deny refund at its sole discretion

USER SAFETY POLICY

ZERO TOLERANCE

• Abuse, harassment, violence strictly prohibited

ACTIONS

• Immediate suspension
• FIR filing

DISCLAIMER

• Company is only a facilitator
• No guarantee of service quality
• Use at your own risk

COOKIE POLICY

• Platform uses cookies for better experience
• Continued usage = consent

LEGAL NOTICE

All disputes subject to Delhi jurisdiction and arbitration